--- title: My account states it's already connected and I cannot reconnect, how would I get past this? description:   You are unable to connect the same account twice as the data from the account has already been transferred to the company. Please close the widget if you do not have any other accounts to connect. --- [Skip to content](https://consumer.truv.com/my-account-states-its-already-connected-and-i-cannot-reconnect-how-would-i-get-past-this#main-content) [![logo-truv-4](https://consumer.truv.com/hubfs/logo-truv-4.svg)](https://consumer.truv.com/?hsLang=en) Open main navigation Close main navigation How can we help? - There are no suggestions because the search field is empty. 1. [Consumer Help Center](https://consumer.truv.com/?hsLang=en) 2. [Troubleshooting](https://consumer.truv.com/troubleshooting?hsLang=en) # My account states it's already connected and I cannot reconnect, how would I get past this?   You are unable to connect the same account twice as the data from the account has already been transferred to the company. Please close the widget if you do not have any other accounts to connect. - [About Truv](https://consumer.truv.com/about-truv?hsLang=en) - [Troubleshooting](https://consumer.truv.com/troubleshooting?hsLang=en) - [Rights & Disclosures](https://consumer.truv.com/rights-disclosures?hsLang=en) - [Connecting Accounts](https://consumer.truv.com/connecting-accounts?hsLang=en) - [Data Sharing](https://consumer.truv.com/data-sharing?hsLang=en) - [Privacy & Security](https://consumer.truv.com/privacy-security?hsLang=en) [![Chill listening crop-3](https://consumer.truv.com/hubfs/logo-truv-bl-1.svg "Chill listening crop-3")](https://consumer.truv.com/?hsLang=en) Truv Consumer Help Center Copyright © 2026, Truv Inc.